How long does printing take if I have my own artwork ready?
3 to 10 working days depending on the workload we have, which differs from day to day, please rest assured that every order is our priority and we try to get your orders to you asap. Please allow up 15 working days for the magna cards as they are only printed once a week. We have sophisticated digital printing machines to cater for clients who require a 24 hour turn around on their jobs however extra charges apply.

How long does artwork take?
We will have your artwork ready for you generally in 48 hours. All edits and alterations may take another day or so depending on the complexity and the amount of alterations we need to make.

What format should my artwork be in?
Please see the specifications in the artwork department section, it is essential you adhere to the guidlines or we cannot guarantee the end result, we are pleased to give you assistance and pointers free of charge however if we need to make edits to the final version a fee will apply.

How much does delivery cost?
Nothing, its FREE Australia Wide!!

How do I place my orders?
Just go to the section your product is listed in and there is a always a a section that says click here to order,you will then be directed to the shopping cart, all orders are placed through easy to use PayPal, it is safe, secure and fast, you do not need to be a member to use PayPal.

What do I do if I am re-ordering?
We keep all your artwork on file for re-ordering, when you are in the shopping cart and you are filling out your details please leave us a note in the section where you can comment that you are re-ordering, minor edits are free of charge.

What if I am not satisfied with my order?
We are happy when you are happy, however because no two orders are alike we will need to establish where the error has originated from to solve the problem, ie re print, refund etc, however it is important that prior to approving your artwork you have read our terms and conditions.

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